We are proud to have worked on projects across a wide range of sectors, delivering a fire and security solution that responds to our customers’ particular needs.
COMMERCIAL
I would just like to give thanks and praise to your Engineer who attended the site as he was immensely helpful. He responded very quickly to meet our timescales, giving us professional advice on the fire alarm and managing to solve the on-going problems. He offered a solution which worked and even remained with me so that I wasn’t alone in the building until I’d completed my task.
The Engineers who have been on site this afternoon have been informative, courteous, polite and most helpful – it has been a pleasure to have them here.
EDUCATION
We rely on FAFS Fire & Security to look after our fire alarm system and put our trust in them to maintain the safety of our pupils and staff which enables us to concentrate on our job of running the school.
UTILITIES
I’ve found your Engineer to be an excellent individual. I’d like to commend his work ethic when the outgoing panel gave up, he went the extra mile to ensure that the building was covered and reduced my exposure to risk, to which I’d like to thank him personally.
TRANSPORT & LOGISTICS
I would like to personally thank the Fire alarm and Access control team for their tireless and uncompromising effort that that gave to my client. I would not hesitate to recommend the team to any other client, and I must say it’s so refreshing to work with such a competent, diligent and hardworking group of Engineers.
Just a quick email in recognition of your Engineer’s recent site visit. His Alarm Systems health check was the most comprehensive I have ever witnessed. His remedial work in bringing the Fire System up to spec in accordance with current regulations was most appreciated. In addition, his patient explanations have developed my knowledge and my confidence in the effectiveness of my weekly PPM checks of Fire, Intruder and Personal Attack Alarms.
INDUSTRIAL & MANUFACTURING
Two of your Engineers have been carrying out work at our Depot over the past few weeks – I would like to commend them on their hard work, politeness, helpfulness – they have been a pleasure to have on site
RETAIL
I had to find a moment to share my delight with you at the way in which your Engineer has supported this store over past months. We have historically had major issues with cameras, and their age and model has led to it being even more challenging finding the parts to make them work. This has required creativity, tenacity and fortitude sustained over a long period to get to a point whereby we can relax in the knowledge that we have good coverage and support once again. The Engineer has absolutely gone an extra mile to fulfil the brief, networking, checking availability through other sources – all to make it work for us, and we couldn’t be happier. He is a delight to communicate with and an asset to your organisation.
HERITAGE
The company has been second‐to‐none in the quality of its responsiveness and maintenance support over many years.
LOCAL GOVERNMENT
I would like to praise the Engineer who carried out work on our site today – reconnecting the door access keypad and intruder alarm sensor. He was very polite, courteous and helpful; he carried out an excellent job with a neat, tidy finish. He was a pleasure to have on site.
I would just like to express my sincere thanks to your Engineer who has worked tirelessly to remedy a number of issues with our security system. It’s not been an easy task but he has gone over and above to ensure that all of the issues were resolved. The Engineer even left us with a contact number in case we needed him again. Suffice to say he’s a credit to your organisation.
I am more than happy with the service your company provides with special focus to one of your Engineers, who since working on our contract has moved heaven and earth for us. Although, we can be difficult at times, your Engineer has done his best to accommodate all our requests and working with him has been a pleasure.
LEISURE & HOSPITALITY
We just wanted to say that the Engineer did a grand job yesterday. The two cameras are now operating effectively and to an excellent standard. The Engineer was very keen to resolve all the problems we had and get the system up and running.
Thank you for your assistance with this work, the CCTV camera is now working perfectly. I would like to commend both your Engineers who were confronted with technical problems throughout the day. Despite the pressures, the enthusiasm, patience, diligence and dedication demonstrated by your team was impressive. We sincerely appreciate the excellent work of both your Engineers who are a credit to your firm. Well done and once again, thank you.
We have just had one of your Engineers here checking on all of our fire extinguishers. I just wanted to pass a massive thanks to him. We were able to leave him to navigate around the building on his own with no disruption to the service and he was extremely professional and friendly.