PSTN switch off and upgrade

Understanding the PSTN Network Switch Off and Its Impact on Your Security Systems

As technology evolves, so does the infrastructure that supports our daily operations. A significant change is underway in UK telecommunications —the switch-off of the Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN). By 2025, these networks will be fully decommissioned in favour of more modern alternatives like VoIP (Voice over Internet Protocol).

What This Means for Your Security Systems

Many traditional security systems rely on PSTN lines to communicate alarms and other critical information. The discontinuation of PSTN means that any security system still using this network will need to transition to newer technology to maintain functionality and compliance.

Here's what you need to know

At FAFS Fire & Security, we understand the importance of seamless security operations and are here to guide you through this transition.

1. Check Your Current System

Not all systems will be affected, but those using PSTN for alarms or monitoring will need to be assessed and possibly upgraded.

2. Plan for an Upgrade

For customers with legacy systems, it's crucial to schedule an upgrade to ensure your security setup continues to function correctly without interruption. We can facilitate this upgrade during your next planned maintenance appointment. If you don’t have a maintenance appointment coming up, please contact us to organise a suitable date for the upgrade.

3. Modern Solutions Available

We offer a range of modern security solutions that are compliant with new regulations and provide enhanced functionality and reliability.

We are committed to supporting our customers through these changes. Transitioning to new technology can seem daunting, but our team at FAFS Fire & Security is here to ensure a smooth and hassle-free upgrade. We will handle all aspects of the transition process, from initial assessment to installation and testing of the new system.

Supporting You Through the Changes

Stay Informed

We believe in keeping our clients informed and prepared. If you have any questions about how the PSTN switch-off might affect your security systems, or if you need more information on your next steps, please don’t hesitate to reach out to us. Our professional, friendly team is here to provide reassurance and support every step of the way.

Need help?

For more information or to request your system upgrade, please contact us at karen.hall@fafsfireandsecurity.com

Book your upgrade

Please let us know which option you would prefer, or if you have any questions or need further information, we are here to support you every step of the way.

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Options for upgrading your system
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